Is the healthcare industry facing ‘a Kodak moment?’
Dear Reader:
In ancient times, when I was in graduate business school (1989-91, if you must know), I took an excellent class called “The Management of Innovation.” Among other things, we learned how certain products once held seemingly unassailable market positions, only to be eliminated almost overnight by “disruptive technologies.” The classic case study was the buggy whip. Everyone needed a buggy whip – until they didn’t. The advent of the automobile rendered the horse-drawn carriage – and buggy whip – obsolete in just a few years.
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