Banner’s Troy Freeman discusses growth, insurance and the role of AI
By John B. Mugford
In recent years, especially since the onset of the COVID-19 pandemic, the healthcare industry has been comprised of the “haves,” or the growing, healthier health systems, and the “have nots,” or those that are struggling financially during an era of higher interest rates and rising costs of doing business.
Banner Health, which operates 33 hospitals in six states and has a real estate portfolio topping 24 million square feet of space, is among the “haves.” However, the Phoenix-based health system still faces its share of challenges, according to Troy Freeman, its VP of real estate management.
“I think a lot of the big, major regional systems, ourselves included … we’re doing better than we were throughout the COVID-19 years, but still not without challenges,” Mr. Freeman said during a “fireside chat” at the recent GlobeSt. Healthcare conference in Scottsdale, Ariz. The conversation, titled “Through the Lens of Healthcare Systems,” was moderated by Murray W. Wolf, publisher and founder of Healthcare Real Estate Insights (HREI).
Although the “haves” are doing better, Mr. Freeman said, they still grapple with plenty of issues, including how to continue to grow, be it through mergers and acquisitions (M&As) or organically through building new facilities in new locations.
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