Feature Story: Are providers suffering from whiplash?

BOMA panel discusses how they are coping with sudden changes

By John B. Mugford

The healthcare provider panel at the 2023 BOMA MOB conference in Chicago drew a standing room only crowd. (HREI™ photo)

As health systems struggle financially, with costs of providing care rising and government reimbursements not nearly keeping up, their operating margins continue to decline.

According to a report by Chicago-based Kaufman Hall, a healthcare and education consulting and research firm, more than half of the country’s hospitals ended 2022 operating at a financial loss. That has continued in the early part of 2023 as well.

At the recent 2023 BOMA International Medical Office Buildings + Healthcare Real Estate Conference in Chicago, held April 26-28, a panel of health system executives talked about the financial struggles their systems are facing while still looking for the best and most-efficient ways to grow their footprints and offerings, especially in high-growth markets.

The session was titled, “Paradigm Whiplash: How Health Systems are Adapting Real Estate Programs for a Radically Different and Uncertain Operating Environment.” It was moderated by Jay Johnson, U.S. practice leader of the Healthcare practice with Jones Lang LaSalle Inc. (NYSE: JLL).

The panelists were:
■ Angel Benschneider, system VP with Dallas-based Baylor Scott & White Health;
■ Kyle Marden, director of real estate with Nashville, Tenn.-based HCA Healthcare (NYSE: HCA);
■ Matt Crawford, VP of real estate with Cincinnati-based Bon Secours Mercy Health;
■ Steven Garrett, director of strategic real estate transactions with the newly formed Charlotte, N.C.-based Advocate Health, the result of the merger of Charlotte-based Atrium Health, and Downers Grove, Ill.-based Advocate Aurora Health and which now operates 67 hospitals and about 1,000 sites of care.

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