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Executives John Wadsworth and Louis Suarez shared insights in separate sessions on how to develop industry leaders and humanize healthcare through design at the annual healthcare real estate event
Colliers International executives John Wadsworth, Senior Vice President, Irvine, Healthcare Services (top) and Louis Suarez, Vice President of Healthcare Services (bottom) participated in educational panels at the 2019 Building Owners and Managers Association (BOMA) International Medical Office Buildings & Healthcare Real Estate Conference in Minneapolis.
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MINNEAPOLIS, May 10, 2019 – Colliers International Group Inc. (NASDAQ and TSX: CIGI) showcased its commitment to the Building Owners and Managers Association (BOMA) through sponsorships, participation on expert panels and a large attendance at the 2019 BOMA International Medical Office Buildings & Healthcare Real Estate Conference May 1-3 in Minneapolis.
Healthcare executives John Wadsworth and Louis Suarez from the leading global commercial real estate services and investment management firm shared their expertise on two educational panels. The company also served as a Gold Sponsor of the conference and, for the third consecutive year, sponsored the “Developing Leaders in Healthcare Real Estate” track. In addition, more than 25 Colliers professionals attended the three-day annual event.
Developing Leaders in Healthcare Real Estate
John Wadsworth, Colliers Senior Vice President, Healthcare Services, served along with four high-level industry executives as a discussion leader for an interactive session on developing leaders in the healthcare sector.
In a discussion on mentoring, Wadsworth noted, “I worked with a mentor for a year and a half early on in my career and I appreciated what he taught me, invaluable insight you can only learn from someone who has lived the business. Anytime you can reach out and teach people early in their career, benefits us all.”
He continued, “Two years into my tenure at Colliers, I called this senior person at another firm who was really a legend in the industry. I was shocked that he called me right back and gave me his personal time. I thought, ‘That’s the way I want to be one day.’ Having success can change you, but I knew I wanted to be the same person when I succeeded and treat everyone with professional courtesy and respect. Healthcare real estate is a small industry, so it’s important that you get the reputation of being responsive and treating people the way you want to be treated.”
Wadsworth, who works out of the Irvine, Calif., office of Colliers, also discussed the rewards of mentoring others.
“I was my own institution for a long time, but I found out that I couldn’t do everything myself so I had to bring new people on. One person I mentored was really motivated and driven which you cannot teach. I tell mentees don’t assume anything, listen and ask questions and be willing to learn and also fail. I use allot of the same lessons I learned from my initial mentor, it takes time out of your day, but you gain a lot in the long run.”
Deinstitutionalizing Healthcare Through Design
Colliers was also represented at the BOMA MOB conference by Louis Suarez, Vice President of Healthcare Services, based in Minneapolis.
Suarez moderated a panel titled “Deinstitutionalizing Healthcare Through Design,” part of the Design Innovation track of the conference. The panelists included: Jon Hallberg, M.D., Medical Director, Minnesota Physicians Mill City Clinic, University of Minnesota; Julie Schneider, Principal-In-Charge/Director of Design, BSA Lifestructures; and Terri Zborowsky, PhD, Design Researcher, HGA Architects & Engineers.
During that session, Suarez led a lively discussion that explored ways of incorporating key elements of hospitality, community integration and wellness design into healthcare facilities with a goal of to improving patient outcomes, as well as patient and staff satisfaction. The session also delved into how to foster community engagement, and how to measure the results and the return on investment.
“We’re going to talk about how we can take the mundane and the clinical – using concepts that we’ll discuss – from theoretical to practice,” Suarez said, “and how we can take those designs and come up with something truly special for the community, for the patients and for the staff.”
Using the award-winning University of Minnesota Physicians Minneapolis Mill City Clinic’s unique art centered design and other examples of innovative healthcare design, Suarez led the panelists through an exploration of such techniques as borrowing design elements from hotels and restaurants, showcasing local materials and art, introducing natural light without compromising privacy, and ensuring there are comfortable spaces where staff can unwind from their often-stressful work.
The panel also shared data that supports the hypothesis that more attractive outpatient environments result in increased patient perceptions of quality of care and quality of staff interactions, and decreased patient anxiety.
About Colliers International Group Inc.
Colliers International (NASDAQ, TSX: CIGI) is a leading global real estate services and investment management company. With operations in 68 countries, our 14,000 enterprising people work collaboratively to provide expert advice and services to maximize the value of property for real estate occupiers, owners and investors. For more than 20 years, our experienced leadership team, owning more than 40% of our equity, have delivered industry-leading investment returns for shareholders. In 2018, corporate revenues were $2.8 billion ($3.3 billion including affiliates), with more than $26 billion of assets under management.
Learn more about how we accelerate success at corporate.colliers.com, Twitter @Colliers or LinkedIn. Colliers Contact: Kelly Wiencek Marketing Manager, Healthcare Services & Multifamily +1 202 728 3542 firstname.lastname@example.org.
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Colliers International | Healthcare Services
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704-619-3931 ■ Colliers.com/En-US/HealthcareServices
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