Partnership prioritizes facility management to enhance the patient experience, reduce costs and mitigate risk through compliance
Dallas, July 11, 2018 – With healthcare facilities and infrastructures aging and the potential disruption to patient care and compliance risk, LifeCare Health Partners has decided to engage JLL in a full-scale, integrated facilities management agreement.
The five-year agreement includes maintenance, security, oversight of Environmental Services (EVS), physical plant, capital planning and data-driven technology services. JLL will provide services to 19 freestanding and “hospital-in-hospital” facilities that serve chronically ill and medically complex patients in nine states.
“Not only does our partnership highlight LifeCare’s dedication to improving the patient and family experience, but it also demonstrates a commitment to enhancing the work environment for medical personnel,” said Michael Marsh, Managing Director, South Central Region, JLL Healthcare Solutions. “We are devoted to advancing the system’s mission of improving the quality of life for patients and maximizing their potential for healing and recovery from the moment they arrive.”
This facilities management partnership will provide LifeCare with greater efficiency and an improved ability to enhance comfort and trust among patients and visitors. For any healthcare provider, the physical environment of care affects patient wellbeing and the ability of the caregiver team to deliver the best possible patient outcomes.
“Through this partnership, we are adopting a strategic, holistic approach to facilities management that will help us reduce operating costs and compliance risks while improving the patient experience,” said Frank Battafarano, President and Chief Operating Officer of LifeCare Health Partners. “We will rely on JLL’s team of healthcare experts, which includes former Joint Commission leaders who possess deep healthcare operational experience and understand the critical role of the physical environment in improving patient outcomes.”
JLL Healthcare enhances the patient experience, advances clinical outcomes and improves financial performance through real estate and facilities solutions. Through data-driven insights, JLL helps healthcare organizations identify opportunities and risks, improve the productivity of assets and ensure all aspects of facilities reach the highest level of quality, compliance and safety. As a leading provider of healthcare facility management services with over 540 hospital clients, JLL Healthcare’s team of 2,100 dedicated professionals supports 347 million square feet of healthcare facilities. For further information, visit www.us.jll.com/healthcare.
About LifeCare Health Partners
LifeCare Health Partners, headquartered in Plano, TX, is a leading healthcare services provider dedicated to improving the quality of life for patients and maximizing their potential for healing and recovery. The company encompasses the LifeCare Family of Hospitals as well as a variety of post-acute services including transitional care, inpatient and outpatient behavioral health treatment and home-based care. Learn more at www.lifecare-hospitals.com.
JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities. JLL is a Fortune 500 company with nearly 300 corporate offices, operations in over 80 countries and a global workforce of 83,500 as of March 31, 2018. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit www.jll.com.
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