Web Exclusive: The changing face of retailization

A group of industry experts airs some of its concerns about retail clinics

By Erin E. Porter

WebExclusiveAlong with the many changes brought by the Patient Protection and Affordable Care Act (PPACA), the so-called “retailization” of healthcare is rapidly and, in some cases, radically changing the landscape – its delivery, quality, location, look and feel, and cost. But what is the real price we are paying for the convenience of retail healthcare? A panel of wide-ranging experts, including a long-time practicing physician, recently shared their insights and perspectives regarding this tectonic shift.

Last fall, we used the comments made by a panel of retail healthcare experts who spoke at the InterFace Healthcare Real Estate (HRE) conference in Dallas as a springboard to report on the phenomenon of retail clinics. (Please see “Black Friday for healthcare?” on Page 22 of the November 2014 edition of Healthcare Real Estate Insights™.)

Now, as part of our ongoing coverage of the evolving retailization trend, we present the comments of a different set of retail healthcare experts, who shared their thoughts at another recent InterFace HRE conference, this time in Atlanta.

The subject has inspired many a lively discussion in the past few years, and the concept has its share of fans and detractors. Adding to the complexity of the trend, it seems that some retailers are tweaking their own prescriptions for healthy retailization.

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